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Website help


Get Your Rights aims to provide a website that is accessible to the widest possible audience. We actively work to ensure that our website is accessible and usable by people of all abilities.

Our aim is to ensure that all pages of this website conform to Level AA of the Web Content Accessibility Guidelines 2.0 (WCAG 2.0). These guidelines are the internationally recognised benchmark for building accessible websites and explain how to make web content more accessible for people with disabilities.

Free tools for your desktop PC, laptop, tablet or smartphone

My Computer My Way is an easy to use guide to the accessibility features built into whichever device you are using.

Vision - help with seeing your screen

Hearing - help with sounds and audio

Motor - help with keyboard and mouse difficulties

Cognitive - help with reading, spelling and understanding

Use My Computer My Way to take control of your computer at

Useful links

W3C Web Accessibility Initiative

The Disability Rights Commission

Information on accessibility options for Apple Computers

Information on accessibility options for Microsoft Windows-based computers

AbilityNet is a charity that provides details of computer equipment which helps people with disabilities

Inclusive technology are retailers of specialist software and hardware for people with disabilities


If you experience any problems accessing the site then please email us on

Words you may not know

An unwell person who is being looked after by a doctor or nurse

The main person who looks after you

People who work for the NHS and help you stay healthy, like doctors, nurses and thearpists.

Any care or treatment you receive to look after your health

Any kind of help the NHS offers to its patients. For example: an eye clinic, a dentist's surgery and an occupational therapy centre are all 'services'.

The biggest or highest number of something.

It will only be seen by the people who really need to see it. It won't be shared with everyone.

Treating people in the right way, thinking about their feelings and their rights

Not being made to feel uncomfortable or embarrassed

Human rights
These are the rights everyone in the world should have, everywhere - not just in the NHS.

Specialist services
Services that provide help with a particular special need, disability, illness or condition.

What you think about something.

When you let the person in charge know that you are unhappy about something.

The steps you go through to make something happen.

Feeling sure or certain.

Health records
Important things the NHS has written down about your health

Things the NHS does to keep you health, like operations, medicines and thearpies

Where you live

A visit to the doctor to make sure you are healthy

Agreeing to something

Where the law is decided by a judge

Health professionals who help children and young people with their health issues. They can be physiotherapists, occupational therapists, speech and language therapists or other therapists, depending on what help you need.

Local Authority
The local government responsible for managing services in your area - i.e. your local council.

Help from the NHS to help you stay healthy, this can be medicine, operations in hospitals or help from health professionals in your school or community

The National Health Service is there to keep you healthy. All the doctors, nurses and other health professionals who work in hospitals and in your area work for the NHS

Health Care Plan
This is a document that says how the NHS will keep you healthy when you are in care

When your views and feelings are taken seriously and valued.

Care Plan
A document that explains all the help and support a child or young person in care.

Emergency Services
When something very serious happens and you need treatment straight away, like been taken to A&E in an ambulance

Someone helping you

Children In Care Council
A group of children and young people care who talk about what is important to them

Groups like hospitals, schools, and councils

Things that happen to you.

How you feel overall, it includes physical mental, emotional and social wellbeing.

Parental Responsibility
The person with the power to take important decisions for the child

Symbols used on this website


Your rights


Read the video as text

Using the NHS

Being treated well

Making decisions

Your local area